1. Scope of Services
MatchSafe provides background check services utilising desktop research based only on publicly available information. Our research includes:
* Online search results, social media activity, and digital footprints
* Public court records and press reports (where accessible)
* Business records (e.g., Companies House)
* Other legally available open-source data
* Newspaper archives
We DO NOT access or provide:
* Police records, DBS checks, or criminal history held by law enforcement
* Private bank records, medical records, or confidential information
* Hacking, surveillance, or any illegal methods of obtaining data
By using our service, you confirm that you understand and accept these limitations.
Please note that, depending on the individual’s online presence and public records, it is possible that no relevant or substantial information will be found. We make every effort to conduct a thorough search using publicly available data; however, the absence of information does not necessarily indicate a negative outcome or imply anything about the individual. MatchSafe only provides information that is accessible to the public, and there are various factors (e.g., privacy settings, lack of online presence) that may limit what can be uncovered.
MatchSafe provides background check services utilising desktop research based only on publicly available information. Our research includes:
* Online search results, social media activity, and digital footprints
* Public court records and press reports (where accessible)
* Business records (e.g., Companies House)
* Other legally available open-source data
* Newspaper archives
We DO NOT access or provide:
* Police records, DBS checks, or criminal history held by law enforcement
* Private bank records, medical records, or confidential information
* Hacking, surveillance, or any illegal methods of obtaining data
By using our service, you confirm that you understand and accept these limitations.
Please note that, depending on the individual’s online presence and public records, it is possible that no relevant or substantial information will be found. We make every effort to conduct a thorough search using publicly available data; however, the absence of information does not necessarily indicate a negative outcome or imply anything about the individual. MatchSafe only provides information that is accessible to the public, and there are various factors (e.g., privacy settings, lack of online presence) that may limit what can be uncovered.
2. Compliance with UK Law
Our services are designed to comply with:
* The Data Protection Act 2018 (GDPR UK) – We only use publicly available data.
* The Rehabilitation of Offenders Act 1974 – We do not report on spent convictions.
* The Protection from Harassment Act 1997 – Our service must not be used to harass, stalk, or intimidate individuals.
We reserve the right to refuse service if we suspect misuse.
3. Client Responsibilities & Lawful Use
By using our service, you agree that: ✔ You will only use the information for personal safety and decision-making. ✔ You will not publish, distribute, or share the information to defame, harass, or harm any individual. ✔ You understand that background checks do not guarantee safety, and we are not responsible for your dating decisions.
🚫 Misuse of this service may result in legal action. We are not liable for how you use the information provided.
Our services are designed to comply with:
* The Data Protection Act 2018 (GDPR UK) – We only use publicly available data.
* The Rehabilitation of Offenders Act 1974 – We do not report on spent convictions.
* The Protection from Harassment Act 1997 – Our service must not be used to harass, stalk, or intimidate individuals.
We reserve the right to refuse service if we suspect misuse.
3. Client Responsibilities & Lawful Use
By using our service, you agree that: ✔ You will only use the information for personal safety and decision-making. ✔ You will not publish, distribute, or share the information to defame, harass, or harm any individual. ✔ You understand that background checks do not guarantee safety, and we are not responsible for your dating decisions.
🚫 Misuse of this service may result in legal action. We are not liable for how you use the information provided.
The information provided in the background check report is intended solely for the purpose of personal safety and informed decision-making. It is prohibited to use or distribute the information in a manner that could cause harm, defamation, or harassment of any individual. We are not liable for any actions taken based on the information provided.
3. Limitations on Reporting
All information provided in our background check report is based on publicly accessible data, including but not limited to publicly available social media profiles. However, we will not provide personal or private content (e.g., messages, private accounts, or private posts) that is not made available to the general public. We will summarize findings and provide links or references to profiles or posts that are publicly accessible. It is the responsibility of the client to use this information ethically and in accordance with all relevant legal and privacy regulations.
3. Limitations on Reporting
All information provided in our background check report is based on publicly accessible data, including but not limited to publicly available social media profiles. However, we will not provide personal or private content (e.g., messages, private accounts, or private posts) that is not made available to the general public. We will summarize findings and provide links or references to profiles or posts that are publicly accessible. It is the responsibility of the client to use this information ethically and in accordance with all relevant legal and privacy regulations.
4. Accuracy of Information
All information we provide is gathered from public sources. However:
* We cannot guarantee 100% accuracy, completeness, or timeliness of data.
* Public records may be outdated, incorrect, or incomplete.
* We are not responsible for errors, omissions, or reliance on the information.
Our reports are for informational purposes only and should not be used as a substitute for official background checks.
5. Refund & Cancellation Policy
We strive to deliver high-quality reports, but refunds are only provided if:
* We are unable to complete the check due to unforeseen circumstances.
* The data we provide contains a material inaccuracy (e.g., incorrect person identified).
Cancellations must be made before we start processing your request.
6. Legal Indemnity & Limitation of Liability
By using this service, you agree to indemnify MatchSafe against any claims, damages, or legal disputes arising from:
* Your use of the information
* Any incorrect or outdated information in the report
* Any personal, financial, or legal consequences resulting from the background check
Our maximum liability is limited to the fee paid for our services.
All information we provide is gathered from public sources. However:
* We cannot guarantee 100% accuracy, completeness, or timeliness of data.
* Public records may be outdated, incorrect, or incomplete.
* We are not responsible for errors, omissions, or reliance on the information.
Our reports are for informational purposes only and should not be used as a substitute for official background checks.
5. Refund & Cancellation Policy
We strive to deliver high-quality reports, but refunds are only provided if:
* We are unable to complete the check due to unforeseen circumstances.
* The data we provide contains a material inaccuracy (e.g., incorrect person identified).
Cancellations must be made before we start processing your request.
6. Legal Indemnity & Limitation of Liability
By using this service, you agree to indemnify MatchSafe against any claims, damages, or legal disputes arising from:
* Your use of the information
* Any incorrect or outdated information in the report
* Any personal, financial, or legal consequences resulting from the background check
Our maximum liability is limited to the fee paid for our services.
7. Dispute Resolution & Governing Law
* Any disputes must first be resolved through mediation.
* If unresolved, disputes will be handled in UK courts under English law.
8. Intellectual Property Rights
All reports and research materials are the property of [Your Business Name] and cannot be copied, resold, or distributed.
* Any disputes must first be resolved through mediation.
* If unresolved, disputes will be handled in UK courts under English law.
8. Intellectual Property Rights
All reports and research materials are the property of [Your Business Name] and cannot be copied, resold, or distributed.
By using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.
For any questions, please contact us at [Email].
For any questions, please contact us at [Email].